Both in service and product, every one who is about to get something, they need it in good quality. Without that a company cannot stand here for a long time.
Quality not only creates you market but also they provide you a permanent place in this volatile market environment. Ensuring quality is the primary concern for every leaders. Managing and delievering quality is the only task that people will become history.
How does a leader ensures quality?
What role does a leader have in quality?
Ensuring the quality is the only thing that everyone will talk till the end. The success of the product depends on the amount of quality which in turn depends on the leaders ability to pull the people and align them.
It is not only leaders responsibility to ensure quality. Every one should work towards it. You cannot do a 100 percent bug free product but you can always have a product in which bugs are well captured, which shows your product with more quality.
With a simple example, there are many companies in the market which provides solutions for the same problem. But who ensures quality will only be market leaders.